Service

To guarantee the success of your application, you need good software, a precise implementation and reliable support. Over the years, we have developed tried-and-tested methods to steer your project to success. If you are interested in more information about service and support please contact info@cubus.com.

Consulting
Consulting
Benefit from the knowledge and experience of our consultants in your projects.
Training
Training
Ready, set, know! Our trainers provide you with the skills you need to benefit from your new application in day-to-day business.
Support
Support
Experiencing problems? Have a question? Talk to our experts – and not a call center operator. Our support is there for you.

Our objective: your success

We implement your projects based on a structured process that has been proven over the years. Numerous document templates, checklists and our internal knowledge database support our methodology. Our support does not only include the typical technical support every software company provides. Experienced consultants are there to help and advise you whenever you need them. Basic and customized trainings and workshops complete our service offerings.

Outside Germany our partners are providing implementation services and training for you. They are also your local point of contact for first level support. Need help finding the right partner? Please contact us. We are happy to assist you.

 

ConsultingCONSULTING

 With our proven methodologies, we support you in every phase of the deployment and in production. Our projects are based on a standardized implementation process, that integrates your team from the start for a continuous knowledge transfer. At cubus, our consultants were among the first to implement management information systems. Keeping up with the latest technologies is part of our nature. We have an excellent understanding of project management, and our business expertise ensures that your requirements are successfully met. 

cubus solutions use modern technologies ranging from Oracle Essbase and IBM Cognos TM1 to the OLAP offerings of Microsoft or the SAP integration from Theobald Software. Our consultants are specialists in these fields and support you all the way .

 

TRAINING

cubus training helps you to get you up and running in no time. You can choose from a variety of basic trainings, specialized courses, workshops and made-to-measure training models. 

TrainingBASIC TRAINING FOR CUBUS OUTPERFORM

Prepare your project team and system administrator for their new tasks with our basic training:

Terminology and overview of components

Creating an analysis

User interface of the outperform

Fundamentals of multidimensional databases (part I)

Creating a workbook in Excel

Administration: outperform

Fundamentals of databases

 

SPECIALIZED COURSES

We help your staff prepare for special tasks and build new or enhance existing skillsets within your company. In our specialized trainings you can extend the skills you have gained in projects or our basic trainings:

Advanced training for cubus outperform

Building complex maps 

Detailed modules

Calculation scripts for advanced users

Modeling for advanced users

Automation

Analysis for advanced users 

 

WORKSHOPS AND INDIVIDUAL COURSES

Do you need to address a specific issue or build specific skillsets? Our experienced trainers can assist by sharing important knowledge as part of a workshop or custom training. These trainings take place in a specialized training center or on site at your company

 

What our customers say
  • What we love most about cubus EV is the ease of use and really great flexibility doing our daily business. No programming at all! We rely on cubus and can recommend it to other organizations unlimited.
    Sven Hoffmann, Head of Controlling at Ritter Sport
  • EV is a critical part of our management system and we are most happy to have a partner as committed as we are.
    Nicholas Boicheff, Controller & CIO at Ferman Automotive Management Services
  • The performance also leaves nothing to be desired. Big databases become accessible within seconds. EV Analytics is the first program that allows us to fully leverage the potential of our databases without overloading (crashing) the system.
    Florian Prebeck, Technical Manager set Sales Management/Controlling, Bayerische Beamten Versicherung AG

SupportSupport

If questions or problems ever arise in day-to-day operations, help is literally just a phone call away. Customer surveys show that cubus clients regularly give our support team top marks – and for good reason. With a software maintenance contract, our clients get access to the latest developments, software versions and fast, straightforward personal assistance from our support hotline. If important staff members are suddenly unavailable, our experts are even ready to jump in on short notice:

Your direct contact to our Support Team:
support@cubus.eu
Phone +49 7032 9451-99

Software maintenance

Technical hotline

Rent an admin: Expert backup for your applications

 

  • Aduno Group
  • Advantest
  • AirPlus International
  • Alcatel-Lucent
  • Die Zieglerschen
  • eplus
  • Energie Südbayern
  • FAUN KIRCHHOFF GRUPPE
  • Knorr-Bremse
  • National-Bank
  • Ritter Sport
  • J. Safra Sarasin
  • Teufel Raumfeld
  • wüstenrot württembergische